High
Lock Out After 15 Seconds on Potterton Statesman

Your boiler is lighting, but it cannot confirm the flame is stable, so it shuts down for safety reasons to prevent fuel from building up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner Starts, Flame Established But Goes To Lock Out After 15 Seconds

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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