What the manual says
Manufacturer manualManual reset. The 'Lockout' (Red) light will flash. Occurs if an overheat condition occurs or the overheat stat is off.
From this model's manual
Verified against the Potterton Suprima He System installation & service manual, page 25.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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