High
Circulation LOCKOUT on Potterton Suprima HE

Your boiler has detected that hot water isn't moving around your radiators or pipes properly and has shut itself down to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Inadequate circulation checked by casting thermistor; trips 4 times during a call for heat.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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