High
F4 on Saunier Duval Thelia 23E

Your boiler is failing to stay lit because it cannot confirm that the flame has actually started, causing it to shut down for your safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The burner lights, then goes out. Flame not being detected (Check continuity between flame sense electrode and terminal H2.4).

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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