High
F.20 on Vaillant ecoTEC Plus 840

Your boiler has switched itself off because it has reached an unsafe temperature and needs to cool down.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Safety temperature limiter by NTC activated. Flow-NTC not correctly thermal-connected or defective; appliance does not shut down

From this model's manual
Verified against the Vaillant Ecotec Plus 615 installation & service manual, page 42.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensors detect that the water temperature has risen too quickly or exceeded a safe limit, triggering an emergency shutdown to prevent damage. The most common cause is a lack of water circulation, often due to a seized pump, a blockage in the pipework, or air trapped within the heat exchanger.

This fault is more common when the heating is first turned on after summer, as pump components can seize up during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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