High
F70 on Vaillant ecoTEC Plus 840

Your boiler has lost its identity settings, meaning the internal computer no longer knows exactly which model it is controlling, which prevents it from operating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

No valid DSN in display and/or main board

From this model's manual
Verified against the Vaillant Ecotec Plus 615 installation & service manual, page 43.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board and the display screen are not compatible or have not been properly introduced to each other. It usually happens after a repair where one of these parts was replaced but the unique software code for your specific boiler model wasn't entered. Without this identity code, the two components cannot communicate and the boiler will not fire up for safety reasons.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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