High
T.04 on Vaillant ecoTEC Plus 840

Your boiler is struggling to move heated water to your hot water cylinder, which means you may not have any hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Cyl. charging pump

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler is unable to detect that water is being successfully moved to heat your hot water cylinder. The most common reason is that the dedicated charging pump has either seized up due to debris or suffered an electrical failure, preventing the transfer of heat. In some cases, a loose wiring connection or a faulty control board means the pump isn't receiving the signal to start.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 170 fault codes on the ecoTEC Plus 840

Seeing a different code? Every code this model can display, in one place.

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