What the manual says
Manufacturer manualReturn–NTC: – NTC broken – NTC cable broken – Defective connection at NTC – Defective connection at electronics | Return–NTC cable defective/broken NTC faulty
What causes this fault?
This fault occurs when the piece of equipment responsible for measuring the temperature of the water returning to the boiler stops sending a clear signal. This is usually caused by the internal sensor failing due to age or a loose electrical connection in the wiring that links the sensor to the boiler's main control board.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like F.1: no call-out fees, no surprise bills.
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