High
F.1 on Vaillant ecoMAX

Your boiler has detected a problem with the temperature sensor that monitors the water returning from your radiators, causing it to stop heating for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Return–NTC: – NTC broken – NTC cable broken – Defective connection at NTC – Defective connection at electronics | Return–NTC cable defective/broken NTC faulty

From this model's manual
Verified against the Vaillant Ecomax installation & service manual, page 49.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the piece of equipment responsible for measuring the temperature of the water returning to the boiler stops sending a clear signal. This is usually caused by the internal sensor failing due to age or a loose electrical connection in the wiring that links the sensor to the boiler's main control board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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