High
F.20 on Vaillant ecoMAX

Your boiler has switched itself off because it has detected that the internal temperature has become too hot and reached a dangerous level.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Over heat cut off activated, Flow probe not correctly thermal-connected or defective, appliance does not shut down

From this model's manual
Verified against the Vaillant Ecomax installation & service manual, page 49.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the water inside the boiler gets too hot too quickly, triggering a safety sensor to shut the system down to prevent damage. The most common reasons are a pump failure that stops water from moving or a blockage in the heat exchanger that traps heat inside the unit.

This issue often surfaces during the first cold spell of autumn when a pump that has been idle all summer fails to restart.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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