High
F.64 on Vaillant ecoMAX

Your boiler has detected a communication error between its internal sensors and the main control board, preventing it from heating your home safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Electronics/sensor fault; Short-circuit in flow or return sensor or electronics defective

From this model's manual
Verified against the Vaillant Ecomax installation & service manual, page 49.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main computer receives conflicting or impossible signals from its internal temperature sensors. It is usually caused by a short circuit in the wiring or a hardware failure within the control board itself, which prevents the system from accurately monitoring the water temperature. Because the boiler cannot guarantee it is operating at a safe heat level, it shuts down as a safety precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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