Medium
bC on Viessmann Vitodens 200-W B2HA-49

Your boiler has lost its link with the wireless room thermostat, so it may not be controlling the heating from the room temperature correctly, though it can usually still provide heat.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Communication error, Vitotrol remote control, heating circuit 1 (without mixer)

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 200 W B2ha 49 60 5817254 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check the batteries in the Vitotrol room thermostat and replace them if the display is dim or blank.Make sure the thermostat display is on and shows the correct time and temperature.Switch the boiler off at its power supply or isolator switch, wait 30 seconds, then switch it back on.Check that any wall-mounted thermostat wiring you can see from outside the boiler is secure, without opening the boiler casing.If the fault code returns, contact a Gas Safe registered engineer, as the fault may be the receiver or cable.

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Related fault codes

All 82 fault codes on the Vitodens 200-W B2HA-49

Seeing a different code? Every code this model can display, in one place.

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