High
A3 on Viessmann Vitodens 200-W B2HA-49

The boiler has stopped its setup check because a sensor in the flue (the pipe that carries exhaust gases outside) isn't fitted in the right place, so a Gas Safe engineer needs to correct it before the boiler can run properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Displayed when the flue gas temperature sensor is positioned incorrectly; commissioning is cancelled (referenced in the manual as fault message A3, see page 93)

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 200 W B2ha 49 60 5817254 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like A3: no call-out fees, no surprise bills.

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Related fault codes

All 82 fault codes on the Vitodens 200-W B2HA-49

Seeing a different code? Every code this model can display, in one place.

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