Medium
bd on Viessmann Vitodens 200-W B2HA-49

The wireless room controller has lost contact with your boiler, so the heating may not respond to its settings, though the boiler itself is usually still working.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Communication error, Vitotrol remote control, heating circuit

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 200 W B2ha 49 60 5817254 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check the batteries in the Vitotrol room controller and replace them if they are low or flat.Switch the room controller off, wait about 30 seconds, then switch it back on and check whether the message clears.Make sure the controller is within range of the boiler and not blocked by thick walls, metal, or other interference, then check the boiler display again after a few minutes.If the fault remains, contact a Gas Safe registered engineer to check the controller's wiring, the receiver and the boiler's control connections.

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All 82 fault codes on the Vitodens 200-W B2HA-49

Seeing a different code? Every code this model can display, in one place.

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