Low
19 on Viessmann Vitodens 200-W B2HA-60

Your boiler has lost contact with its outside weather sensor, so it is heating your home as if it were freezing outside, which may make it run warmer or longer than necessary but it should still provide heating and hot water.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Regulates as if the outside temperature were 0 °C. Cause: Communication interruption, outside temperature sensor RF: Outside temperature sensor RF, KM-BUS to wireless base station, wireless base station or wireless repeater faulty or defective.

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 200 W B2ha 49 60 5817254 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check that the boiler's wireless base station (the small box connected to the boiler) has power and that its indicator light is on.Check the batteries in the wireless outside temperature sensor and replace them if they are low, following the manufacturer's instructions.Make sure the outside sensor is mounted on a shaded north or north-facing wall, away from windows, vents and direct sunlight, and that nothing is blocking the signal path between the sensor and the base station.Switch the boiler off at the control panel for a few minutes, then switch it back on so it re-establishes communication with the sensor.If the code returns, contact a Gas Safe registered engineer to test the wireless signal and replace the sensor or base station if needed.

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Related fault codes

All 82 fault codes on the Vitodens 200-W B2HA-60

Seeing a different code? Every code this model can display, in one place.

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