Medium
b1 on Viessmann Vitodens 200-W B2HA-60

The boiler's control panel has lost its connection to the main boiler unit, so it may not respond to settings changes, but this is usually fixable and often resolved with a simple restart.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Communication error, programming unit

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 200 W B2ha 49 60 5817254 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Turn the boiler off at its on/off switch and at the mains fuse or isolator, then wait 2 to 3 minutes.Switch the power back on and wait about 5 minutes for the boiler to fully start up.Check the display: if the b1 code has cleared and the boiler heats water and responds to the thermostat, no further action is needed.If b1 returns, stop and contact a Gas Safe registered engineer, as the cable or control unit may need inspecting.

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Related fault codes

All 82 fault codes on the Vitodens 200-W B2HA-60

Seeing a different code? Every code this model can display, in one place.

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