What the manual says
Manufacturer manualCommunication error, Vitotrol remote control, heating circuit 1 (without mixer)
DIY fix possible
Check the batteries in the Vitotrol room thermostat and replace them if the display is dim or blank.Make sure the thermostat display is on and shows the correct time and temperature.Switch the boiler off at its power supply or isolator switch, wait 30 seconds, then switch it back on.Check that any wall-mounted thermostat wiring you can see from outside the boiler is secure, without opening the boiler casing.If the fault code returns, contact a Gas Safe registered engineer, as the fault may be the receiver or cable.
Avoid the next call-out bill
A cover plan would handle faults like bC: no call-out fees, no surprise bills.
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Related fault codes
All 82 fault codes on the Vitodens 200-W B2HA-60
Seeing a different code? Every code this model can display, in one place.