High
A7 on Viessmann Vitodens 343-F WS4A

Your boiler's control settings have reverted to their original factory state, which usually means its controller needs to be checked or replaced by an engineer before normal heating and hot water can be restored.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Control mode as per delivered condition. Cause: Faulty programming unit.

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 343 F Ws4a 5592883 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like A7: no call-out fees, no surprise bills.

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Related fault codes

All 59 fault codes on the Vitodens 343-F WS4A

Seeing a different code? Every code this model can display, in one place.

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