Low
bE on Viessmann Vitodens 343-F WS4A

Your boiler's room controller appears to be set up incorrectly, so the boiler may not be responding to the heating schedule or temperature you expect, but this is usually a settings issue that can be corrected.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Control mode. Cause: Vitotrol remote control incorrectly programmed.

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 343 F Ws4a 5592883 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check the Vitotrol remote control's display for the time, date, and heating schedule, and correct any obvious errors.Confirm the Vitotrol type and heating circuit settings match the manual for your model, and make any changes as described in the controller's instructions.Switch the boiler off at its isolator or power switch for 30 seconds, switch it back on, and check whether the bE code clears.If the code returns, contact a Gas Safe registered engineer to reprogram or check the controller.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like bE: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 59 fault codes on the Vitodens 343-F WS4A

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful