Medium
bC on Viessmann Vitodens 343-F WS4A

Your boiler is still heating your home, but it has lost its connection to the wall thermostat, so it can't adjust the temperature based on the room conditions you've set.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Control mode without remote control. Cause: Communication fault – Vitotrol remote control, heating circuit A1.

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 343 F Ws4a 5592883 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check the batteries in the Vitotrol room thermostat and replace them with fresh ones if they are low.Make sure the thermostat is within range of the boiler and is not blocked by metal objects or other electrical equipment.Switch the boiler off at its power supply for about one minute, then switch it back on and see whether the code clears.If the code returns, contact a Gas Safe registered engineer, as the connection cable or the thermostat itself may need repair or replacement.

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All 59 fault codes on the Vitodens 343-F WS4A

Seeing a different code? Every code this model can display, in one place.

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