Medium
DHW NTC fault on Vokera Compact HE

Your boiler is struggling to accurately detect the temperature of the water being heated for your taps, which means it may fail to provide hot water or heat it to the wrong temperature.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

ON at 50 °C | OFF at 55 °C

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful

No hot water but heating works

Almost always a stuck diverter valve on combis.

Read →

Is boiler cover worth it?

Break-even maths on monthly cover.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →