High Lockout
Red LED illuminated on Vokera Compact HE

Your boiler has stopped working because the water pressure is too low for the system to run safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The system needs re-pressurising (check pressure gauge)

What causes this fault?

This fault occurs when the internal water pressure drops below the minimum level required for the boiler to operate safely. The most common reasons are a slow leak hidden somewhere in your radiator system or air being released through a safety valve.

This issue often occurs in autumn when the heating is turned on for the first time after summer, as air pockets and thermal expansion can cause the pressure to fluctuate.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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