01 Your boiler is unable to light the flame needed to heat your water and home.
Your boiler is unable to light the flame needed to heat your water and home.
What to check first
- Check if other gas appliances, like a hob, are working to confirm gas supply
- Ensure your prepaid gas meter (if applicable) has credit
- Rotate the mode selector switch to the 'Reset' position for a few seconds, then back to its original setting
Parts commonly replaced
- Ignition Electrode
- Gas Valve
- Printed Circuit Board (PCB)