High
01 on Vokera Linea 24

Your boiler is unable to light the flame needed to heat your water and home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Ignition lockout - boiler fails to light during ignition attempt

From this model's manual
Verified against the Vokera Linea 24 installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler attempts to start up but cannot successfully establish or detect a flame. The most common reasons include a lack of gas reaching the unit, a worn-out ignition spark, or a build-up of carbon on the internal sensors that tell the boiler it is safe to keep running.

This fault is more frequent during extreme cold snaps when external gas meters or pipes are prone to freezing, restricting the fuel supply needed for ignition.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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