High Lockout
03 on Vokera Linea 24

Your boiler has detected an issue with how it is getting rid of exhaust fumes, which has caused it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flue gas/DAPS (Differential Air Pressure Switch) fault

What causes this fault?

This fault occurs when the boiler's safety sensors detect that the fan isn't moving air effectively or that exhaust gases are not being safely cleared through the flue pipe. The most common reason is a blockage in the small plastic tubes inside the boiler, a failing fan motor, or debris obstructing the air passage from outside.

This fault is more common during periods of high winds, which can create back-pressure in the flue that prevents the air pressure switch from closing correctly.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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