High
E10 on Vokera Mynute Vhe

Your boiler has detected that the waste water trap is full or there is an issue with the sensor that monitors it, causing the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Condensate sensor fault / water in the trap

Shared across the Mynute range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler detects that the liquid waste produced during the heating process cannot drain away correctly, causing the internal trap to fill up. The most common reason is a blockage in the narrow drainage pipes or a build-up of debris within the condensate trap itself, which triggers a sensor to shut the system down to prevent water damage.

This fault is frequently seen during periods of extreme cold, as the external portion of the waste pipe can freeze solid, preventing any liquid from escaping the boiler.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 20 fault codes on the Mynute Vhe

Seeing a different code? Every code this model can display, in one place.

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