High Lockout
FAIL POINT A on Worcester Bosch 24/28CDi II RSF

Your boiler appears to have lost all electrical power, meaning it cannot start up or provide any heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No lights at all

What causes this fault?

This fault occurs when the boiler's control system is no longer receiving the electrical current it needs to operate. The most common reason is a blown internal glass fuse or a failure within the main circuit board, often triggered by a sudden power surge or water leaking onto electrical components. Effectively, the boiler has lost its 'brain' and cannot communicate with any other parts of the system.

This issue often occurs during the first cold snap of autumn when older electrical components are placed under sudden stress after being idle over the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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