High Lockout
FAIL POINT H on Worcester Bosch 24/28CDi II RSF

Your boiler has failed to light the flame or detects that the flame has gone out, causing the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flashing slow (Burner Lockout)

What causes this fault?

This fault occurs when the boiler attempts to start up but cannot successfully ignite the gas to create a flame, or if the flame is lost during operation. The most common reasons include a lack of gas supply to the unit, worn-out ignition components that can no longer create a spark, or a build-up of carbon on the sensor that detects the heat.

This issue can become more frequent during the first cold snap of winter when components that have been idle over summer are suddenly put under heavy strain.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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