What the manual says
Manufacturer manualNo green light (Red lights function)
What causes this fault?
This fault occurs when the boiler's control system loses its vital electrical feed, preventing it from managing the heating process. The most common reason is a blown internal fuse or a failure within the Printed Circuit Board (PCB) which acts as the boiler's brain. In some cases, a faulty transformer is unable to convert power correctly, leading to a total loss of the green operation light.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like FAIL POINT B: no call-out fees, no surprise bills.
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