Worcester Bosch Greenstar 4000 Fault codes & diagnostics

103 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural GasLPG 24-30 kW 2021-present

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Severity at a glance

Each cell = one fault code. Hover to identify.
7 Emergency 75 High 5 Medium 16 Low

All 103 documented codes

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202

Your boiler is perfectly fine and is simply taking a short, scheduled break to save energy after completing a heating cycle.

Low Engineer only
203

Your boiler is working perfectly fine and is simply waiting for you to turn on a tap or adjust your heating thermostat.

Low DIY-safe

What to check first

  1. Check your thermostat or programmer is set to 'on' or 'timed'
  2. Increase the target temperature on your room thermostat
  3. Turn on a hot water tap to see if the boiler fires up
204

Your boiler has temporarily paused heating because the water inside it is already hotter than the temperature you have requested.

Low Engineer only

Parts commonly replaced

  • NTC Sensor
  • Pump
  • PCB
214

Your boiler has detected that the internal exhaust fan has failed to start or stopped unexpectedly, so it has safely turned itself off to prevent a buildup of fumes.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

224

Your boiler has detected that it is running dangerously hot and has shut itself down to prevent internal damage.

High Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • NTC thermistor
  • Circulation pump
  • Flue gas thermostat

Related codes

227

Your boiler is trying to start but the flame is failing to light or stay lit, so it has safely shut itself down to prevent a gas build-up.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

228

Your boiler is confused because it detects a flame when it has not actually started one, so it has shut down for your safety.

Emergency Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame rectification electrode
  • Gas valve

Related codes

Showing 11–20 of 103
232

Your boiler has been turned off by an external device, such as a smart thermostat or a specialized timer, that is currently telling the boiler to stay disabled.

Medium DIY-safe £80-150

What to check first

  1. Check your smart thermostat or external timer settings to ensure no 'Away' or 'Holiday' mode is active.
  2. Verify that any external wiring control device is powered on and communicating correctly with the boiler.
  3. Try power cycling the boiler by turning it off at the fused spur for 60 seconds and turning it back on.

Parts commonly replaced

  • External time clock
  • Smart thermostat receiver
  • Wiring centre

Related codes

233

Your boiler has lost the ability to communicate with its internal control system, meaning it has safely shut itself down to prevent operational errors.

High Engineer only £250-450

Parts commonly replaced

  • Control Unit
  • PCB
  • Coding Plug

Related codes

234

Your boiler has detected an electrical issue with its internal gas supply system, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

235

Your boiler's internal computer chips are failing to communicate correctly because they do not recognise each other as compatible parts.

High Engineer only £150-300

Parts commonly replaced

  • Main Electronic Control Unit (PCB)
  • HMI Interface Module

Related codes

237

Your boiler is struggling to detect consistent water flow correctly, preventing it from safely heating your home or water.

High Engineer only £150-300

Parts commonly replaced

  • Flow sensor
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

238

Your boiler's internal computer is experiencing a critical error and cannot communicate properly to operate your heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board (PCB)
242

Your boiler has detected an internal electrical communication error, which means it has safely shut down to prevent further damage.

High Engineer only £150-350

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness
  • Control unit

Related codes

245

Your boiler's internal computer is experiencing a communication error, meaning it has safely shut itself down to prevent potential damage.

High Engineer only £200-400

Parts commonly replaced

  • Main Control Board
  • Wiring harness
249

Your boiler's internal computer is experiencing a temporary communication error, causing it to stop operating as a protective measure.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness
250

Your boiler's internal computer has encountered a critical communication error, meaning it has safely shut itself down to prevent potential damage.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Control unit

Related codes

Showing 21–30 of 103
251

Your boiler’s internal computer is experiencing a software glitch or a communication error that is preventing it from running safely.

High Engineer only £150-350

Parts commonly replaced

  • Main control board
  • Wiring harness

Related codes

252

Your boiler's internal computer is experiencing a communication error, meaning it has safely shut down to prevent incorrect operation.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control wiring harness

Related codes

253

Your boiler's computer has encountered an internal error and cannot operate, which means you currently have no heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Unit
  • Printed Circuit Board (PCB)

Related codes

254

Your boiler has detected an internal electrical problem with its main computing brain, preventing it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Unit (PCB)
  • Wiring harness

Related codes

258

Your boiler has detected an internal communication error and has safely shut down to prevent potential damage to its electronic components.

High Engineer only £200-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness
259

Your boiler's internal computer is experiencing a software or communication error and needs to be restarted or investigated by a professional.

High Engineer only £150-350

Parts commonly replaced

  • Main printed circuit board
  • Wiring harness
262

Your boiler has detected an internal computer error that is preventing it from starting up correctly.

High Engineer only £200-400

Parts commonly replaced

  • Main control board
  • Wiring harness

Related codes

263

Your boiler's internal computer has encountered a memory or communication error, which prevents it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring Harness

Related codes

265

Your boiler is struggling because it is producing more heat than your home or radiators are currently asking for, causing the system to stop temporarily.

Low DIY-safe £120-250

What to check first

  1. Check that at least two or three radiator valves (TRVs) are fully open
  2. Ensure the central heating system is not restricted by closed bypass valves
  3. Wait for the boiler to automatically restart once the temperature drops
  4. Perform a simple reset if the code persists

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump
268

Your boiler has performed an internal self-check on its safety switches and identified a mismatch in the relay system.

High Engineer only £200-400

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

Showing 31–40 of 103
269

Your boiler is struggling to detect the flame needed to heat your home, so it has safely shut itself down to prevent any issues with gas flow.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

273

Your boiler has detected that it cannot safely ignite or maintain its flame, so it has automatically shut down to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Fan assembly

Related codes

281

Your boiler has detected that the internal components responsible for burning fuel and venting gases have stopped working as expected, causing the system to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Flue sensor

Related codes

284

Your boiler is having difficulty managing the internal gas and air supply needed to start a flame, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Gas valve harness
306

Your boiler has detected that the flame is still burning even though it has told the gas supply to shut off.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed circuit board (PCB)

Related codes

353

Your boiler has identified an internal system fault that requires a professional to safely reset and verify that it is operating correctly.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Unit
357

Your boiler has detected that the flame is remaining lit even after it has attempted to shut off the gas supply.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
Showing 41–50 of 103
360

Your boiler's internal computer is experiencing a temporary communication error or software glitch that is preventing it from operating correctly.

High Engineer only £150-350

Parts commonly replaced

  • Main Control Board
  • Wiring Harness
362

Your boiler's computer is having trouble recognising its internal configuration, which is preventing the system from starting up safely.

High Engineer only £250-450

Parts commonly replaced

  • Main control board
  • Coding plug

Related codes

363

Your boiler's internal computer is experiencing a communication error or technical glitch that is preventing it from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main control unit
  • Wiring harness
810

Your boiler is failing to heat your water, which usually points to a sensor or valve issue preventing the hot water mode from activating.

High Engineer only £150-300

Parts commonly replaced

  • Diverter valve
  • NTC temperature sensor

Related codes

811

Your boiler has failed to reach the high temperature required to kill potential bacteria in your hot water supply, so it is alerting you that the water may not be safe for certain uses.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • PCB
1010

Your boiler's electronic control panel is currently unable to send or receive signals, causing the system to stop operating to prevent errors.

High Engineer only £150-300

Parts commonly replaced

  • Control board
  • Wiring harness
  • External thermostat/programmer
1013

Your boiler has detected that it is running too hot while attempting to fire up and has temporarily shut itself down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Heat exchanger
  • Printed circuit board
1017

Your boiler has lost the water pressure needed to operate and needs to be topped up to work again.

High DIY-safe £0-80

What to check first

  1. Locate the filling link (metal braided hose or plastic key) underneath your boiler.
  2. Open the valves slowly to allow water into the system until the gauge reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and check for any dripping water.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

1018

Your boiler is simply reminding you that it is time for its annual service to ensure it remains safe and runs efficiently.

Low Engineer only £90-140
1019

Your boiler has detected that the water pump is either not communicating properly or is the wrong type for your specific model, which prevents the system from circulating heat effectively.

High Engineer only £250-450

Parts commonly replaced

  • Pump
  • PCB

Related codes

Showing 51–60 of 103
1021

Your boiler is struggling to detect the temperature of the water in your hot water tank, which means it may struggle to provide consistent hot water.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC Cylinder Sensor
  • Wiring harness

Related codes

1022

Your boiler has lost the connection to the temperature sensor in your hot water tank, meaning it cannot tell how hot the water is.

Medium Engineer only £120-200

Parts commonly replaced

  • Cylinder NTC sensor
  • Wiring harness

Related codes

1023

Your boiler is simply reminding you that it is time for its regular annual service to ensure it continues to run safely and efficiently.

Low Engineer only £90-£150
1037

Your boiler has lost the signal from the weather sensor outside, so it is now running using a standard internal backup setting to keep your home warm.

Low Engineer only £120-200

Parts commonly replaced

  • Outside temperature sensor
  • Wiring loom
1065

Your boiler is currently struggling to correctly measure the water pressure in your heating system, which prevents it from operating safely.

High Engineer only £150-250

Parts commonly replaced

  • System pressure sensor
  • Wiring harness
1068

Your boiler is struggling because it has lost the signal from an external sensor that helps it calculate the right amount of fuel to burn.

Medium Engineer only £150-250

Parts commonly replaced

  • Outside temperature sensor
  • Lambda probe/Oxygen sensor
1070

Your boiler is simply reminding you that it is time for its annual health check and service to keep it running efficiently.

Low Engineer only £90-130
1071

Your boiler is simply reminding you that it is time for its annual health check and service to keep it running efficiently and safely.

Low Engineer only £100-180
1072

Your boiler is simply reminding you that it is time for its regular annual service to ensure it continues to run safely and efficiently.

Low Engineer only £90-140
1073

Your boiler's temperature sensor is providing an incorrect reading because of a faulty electrical connection, causing the system to stop heating for safety reasons.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

Showing 61–70 of 103
1074

Your boiler has lost the ability to read the temperature of the water inside it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Sensor
  • Wiring harness

Related codes

1075

Your boiler has detected a faulty connection to a temperature sensor, which has caused it to shut down for safety reasons.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

1076

Your boiler has lost its connection to the heat sensor, preventing it from knowing how hot it is, so it has stopped working as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Temperature sensor harness
  • NTC sensor
2085

Your boiler's computer has encountered an internal error and cannot operate correctly, so it has shut down as a precaution.

High Engineer only £150-300

Parts commonly replaced

  • Main printed circuit board (PCB)
2908

Your boiler's internal computer is experiencing a communication error, meaning it has safely shut down because it cannot correctly manage its own operations.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness
2910

Your boiler is struggling to clear fumes properly, so it has safely shut itself down to prevent carbon monoxide or combustion issues.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue gas temperature sensor
  • Fan assembly
  • Flue seals

Related codes

2914

Your boiler's computer is having trouble communicating with its internal systems, which has caused it to shut down for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

2915

Your boiler's internal computer has detected a fault causing the internal fan to run continuously even when the boiler is not trying to heat your home.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fan assembly

Related codes

2916

Your boiler has detected that a safety valve which controls gas flow did not close correctly after it finished heating, so it has shut itself down to keep you safe.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

2920

Your boiler is detecting an issue with the ignition process and is shutting down for safety to prevent gas from flowing without a flame.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB

Related codes

Showing 71–80 of 103
2923

Your boiler has detected an issue with the internal gas supply component and has shut itself down to keep you safe.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2927

Your boiler has attempted to light the flame but cannot detect that it has successfully ignited, so it has shut down as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve
  • PCB

Related codes

2928

Your boiler has detected an internal software or communication error that is preventing it from operating safely.

High Engineer only £180-350

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring harness

Related codes

2931

Your boiler's computer system has encountered a critical processing error and needs to be restarted or reset by a professional.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • PCB (Printed Circuit Board)
2940

Your boiler has detected that the electrical power supply is dipping below the level required for safe, stable operation, preventing it from firing up.

High Engineer only £150-350

Parts commonly replaced

  • Printed circuit board (PCB)
  • Control unit
  • Wiring harness
2946

Your boiler's internal computer chip has identified that the plug-in electronic key is either missing, faulty, or doesn't match the specific model of your boiler.

High Engineer only £120-200

Parts commonly replaced

  • Code plug
  • Printed Circuit Board (PCB)
2948

Your boiler is struggling to keep its flame lit during start-up,, likely due to external weather conditions affecting the flue.

High Engineer only £120-250

Parts commonly replaced

  • Flue terminal
  • Gas valve
  • Ignition electrode

Related codes

2949

Your boiler is struggling to keep its flame lit because air or exhaust fumes are being blown back into the system, often due to high winds outside.

High Engineer only £120-250

Parts commonly replaced

  • Flue terminal
  • Gas valve
  • Ignition electrode

Related codes

2950

Your boiler has attempted to ignite several times but has failed to detect a flame, causing it to shut down for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

2951

Your boiler is repeatedly struggling to stay lit and has now shut itself down as a safety precaution while trying to ignite.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

Showing 81–90 of 103
2951 V

Your boiler is repeatedly failing to keep its internal flame lit, so it has safely shut itself down to prevent gas from building up.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

2952

Your boiler has detected an internal error while trying to confirm the flame is burning correctly, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Printed circuit board (PCB)
  • Ionisation electrode
  • Wiring harness

Related codes

2952 V

Your boiler has detected an internal error while trying to confirm it is burning fuel correctly, and it has shut down as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ionisation Electrode
  • Wiring Harness
2957

Your boiler's electronic control system has encountered an internal communication error and has safely shut itself down to prevent further damage.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness
2957 V

Your boiler's internal electronic control system has identified a technical failure that requires an expert to reset or replace the faulty circuit board.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Control Unit Wiring Harness
2961

Your boiler has stopped working because the mechanical fan responsible for venting combustion gases safely out of your home is not responding or receiving power.

High Engineer only £200-400

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2961 V

Your boiler has stopped working because it cannot confirm that the internal fan, which is essential for safely exhausting gases, is running correctly.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

2962

Your boiler has stopped working because the mechanical fan responsible for venting combustion gases safely out of your home is not communicating with the control system.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

2962 V

Your boiler has stopped working because it cannot confirm that the internal fan, which is essential for safely venting combustion gases, is running correctly.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2963

Your boiler has detected an issue with its internal temperature sensors, causing it to shut down for safety reasons so it can no longer provide heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • NTC sensor
  • Wiring harness

Related codes

Showing 91–100 of 103
2963 B

Your boiler has stopped working because it is unable to accurately read the temperature of the water inside the unit.

High Engineer only £150-250

Parts commonly replaced

  • Temperature sensor (NTC)
  • Wiring harness

Related codes

2964

Your boiler has detected that water is not circulating through it properly, likely due to a blockage or a pump issue, and has safely shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • System filter
  • Central heating pump
  • Diverter valve cartridge

Related codes

2964 B

Your boiler has detected that water is not flowing through its internal heating system quickly enough to operate safely.

High Engineer only £150-350

Parts commonly replaced

  • Plate-to-plate heat exchanger
  • Diverter valve
  • Central heating pump

Related codes

2965

Your boiler has detected that the water inside is getting much hotter than it should be and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump

Related codes

2965 B

Your boiler has detected that the water inside the system is getting much hotter than it should be, so it has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • Pump

Related codes

2966

Your boiler is detecting that the water inside is heating up too quickly, which usually means the system is struggling to circulate heat properly.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • System filter
  • Diverter valve

Related codes

2966 B

Your boiler is overheating because water is not flowing through it properly, so it has shut down to protect itself from damage.

High Engineer only £150-300

Parts commonly replaced

  • Central Heating Pump
  • Plate Heat Exchanger
  • Diverter Valve

Related codes

2967

Your boiler has detected that water isn't flowing through its internal heating system as freely as it should, so it has shut down to prevent parts from overheating.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • Heat exchanger

Related codes

2967 B

Your boiler has detected that water is heating up unevenly inside the unit, so it has safely shut down to prevent potential damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensors
  • Primary Heat Exchanger
  • Central Heating Pump

Related codes

2970 B

Your boiler has detected that water is escaping from your central heating system much faster than expected, which is preventing it from running properly.

High Engineer only £120-250

Parts commonly replaced

  • Pressure Relief Valve (PRV)
  • Expansion Vessel
  • System isolation valves

Related codes

Showing 101–103 of 103
2971 B

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop or internal key under the boiler
  2. Slowly open the valve to let water into the system while watching the pressure gauge
  3. Close the valve tightly once the needle reaches the green zone, typically between 1.0 and 1.5 bar

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

2972 V

Your boiler is struggling because the electricity coming into your home from the mains is weaker than the level required for it to operate safely.

High Engineer only £120-250

Parts commonly replaced

  • Electrical circuit board (PCB)
  • Power supply cable/fuse
3071 –

Your boiler is having trouble 'talking' to its wireless thermostat or remote controller, which is preventing it from receiving instructions to turn on your heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Comfort+ II RF Module
  • Interface Control Unit
  • PCB