Emergency
2916 on Worcester Bosch Greenstar 4000

Your boiler has detected that a safety valve which controls gas flow did not close correctly after it finished heating, so it has shut itself down to keep you safe.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Boiler electr. system fault - Gas valve was detected as open during post-purge.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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