High
2952 V on Worcester Bosch Greenstar 4000

Your boiler has detected an internal error while trying to confirm it is burning fuel correctly, and it has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal fault when testing the ionisation signal

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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