Medium
1-A7 on Worcester Bosch Greenstar 8000 Life Combi

Your boiler has detected an issue with a temperature sensor normally used in more complex heating systems, often meaning a sensor is faulty or incorrectly configured.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Temperature at hydraulic point: This service function will only be available, if service function 2-A1 is activated.

Shared across the Greenstar 8000 Life range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control system loses communication with a specific temperature sensor used to monitor water flow in larger or multi-zone systems. The most common reason is a physical failure of the sensor's internal components or a loose connection in the wiring harness that links the sensor to the main circuit board.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 1-A7: no call-out fees, no surprise bills.

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All 151 fault codes on the Greenstar 8000 Life Combi

Seeing a different code? Every code this model can display, in one place.

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