High
2940 on Worcester Bosch Greenstar 8000 Life Combi

Your boiler has detected an internal communication error or hardware fault within its main control system, preventing it from firing up safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

System fault burner control unit

From this model's manual
Verified against the Worcester Bosch Greenstar 8000 Life Style installation & service manual, page 79.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer and the burner control system stop talking to each other reliably. The most common reason is a electronic failure on the main circuit board or a loose connection in the internal wiring, which means the boiler can no longer safely regulate the flame.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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