High
2949 on Worcester Bosch Greenstar 8000 Life Combi

Your boiler is failing to detect a flame when it tries to work at a high power level, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

No flame signal with high output

Shared across the Greenstar 8000 Life range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault happens because the boiler’s control system cannot detect a steady flame while the burner is trying to run at full power. It is often caused by a restricted gas supply, a worn-out ignition probe that can no longer sense the flame, or a physical blockage in the burner or flue system. Because the boiler cannot confirm it is burning fuel safely at high speeds, it shuts down as a protective measure.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 151 fault codes on the Greenstar 8000 Life Combi

Seeing a different code? Every code this model can display, in one place.

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