What the manual says
Manufacturer manualIntermittent lock-out
What causes this fault?
This fault occurs when the boiler's main control board loses its connection with the temperature sensor that monitors the heat exchanger. The most common reason is that the sensor has developed an internal electrical failure or the wiring connecting it to the circuit board has become loose or corroded over time.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like A7: no call-out fees, no surprise bills.
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All 26 fault codes on the Greenstar Utility 18/25
Seeing a different code? Every code this model can display, in one place.