High Lockout
C6 on Worcester Bosch ZWB 7-25

Your boiler has detected that the internal exhaust fan is spinning faster than it should, so it has shut down as a safety precaution to prevent incorrect combustion.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan speed too high.

What causes this fault?

This fault occurs when the boiler's internal computer detects that the fan is spinning at a higher speed than required for safe combustion. Often, this is caused by a communication error between the main control board and the fan, or a physical blockage in the flue that disrupts the internal air pressure. Over time, electrical components within the fan motor can also wear out, leading to unpredictable speeds that trigger an automatic shutdown.

This fault can be more frequent during periods of high wind, as strong gusts entering the flue can interfere with the fan's pressure readings and rotation speed.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful