What the manual says
Manufacturer manualFlame detected even though the appliance is switched off.
What causes this fault?
This fault occurs when the boiler's internal sensor continues to detect a flame signal after the heating cycle has finished. It is usually caused by a carbon-coated ionisation electrode providing a false reading, or a gas valve that isn't sealing completely, allowing a tiny amount of gas to keep burning. Because the boiler believes a flame is present when it shouldn't be, it enters a safety lockout to prevent overheating.
Engineer required
This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like F7: no call-out fees, no surprise bills.
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