Emergency
F7 on Worcester Bosch ZWB 7-25

Your boiler has detected a flame signal when it is supposed to be turned off, which suggests a potential fault in the burner control system.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Flame detected even though the appliance is switched off.

From this model's manual
Verified against the Worcester Bosch Zwb 7 25 installation & service manual, page 43.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensor continues to detect a flame signal after the heating cycle has finished. It is usually caused by a carbon-coated ionisation electrode providing a false reading, or a gas valve that isn't sealing completely, allowing a tiny amount of gas to keep burning. Because the boiler believes a flame is present when it shouldn't be, it enters a safety lockout to prevent overheating.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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