High
E160 on Baxi Platinum Heat

Your boiler has detected a problem with the fan that helps clear exhaust fumes, meaning it has stopped working for safety reasons.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fan or fan wiring error

From this model's manual
Verified against the Baxi Platinum Heat installation & service manual, page 43.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control board detects that the fan is either not spinning at the correct speed or has lost electrical communication entirely. The most common reason is an electrical failure within the fan motor itself, though it can also be caused by loose wiring or a communication error from the main circuit board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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