What the manual says
Manufacturer manualCentral heating NTC error
What causes this fault?
This fault occurs when the boiler's control board loses communication with the temperature sensor responsible for your radiators. This is typically caused by the internal sensor failing due to age or a loose electrical connection in the wiring harness that prevents the boiler from monitoring how hot the water is.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like E20: no call-out fees, no surprise bills.
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