What the manual says
Manufacturer manualMain board fault
What causes this fault?
This fault occurs when the boiler's central control unit suffers an internal electrical failure or a memory corruption. The most common reason is age-related wear on the electronic components, though it can also be triggered by a sudden power surge or moisture getting onto the circuit board.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 13: no call-out fees, no surprise bills.
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Related fault codes
All 19 fault codes on the Ci Plus
Seeing a different code? Every code this model can display, in one place.