High
06 on Glow-worm Ci Plus

Your boiler has detected a problem with the sensor that monitors the temperature of the water leaving the unit to heat your radiators.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Central heating flow NTC fault

From this model's manual
Verified against the Glow Worm Cxi Csi System installation & service manual, page 37.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the internal sensor responsible for monitoring the heat of the water going to your radiators fails or sends an unreadable signal. The most common reason is that the sensor has physically degraded over time or a small leak has caused corrosion on the electrical connections. Without an accurate temperature reading, the boiler shuts down as a safety precaution to prevent overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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