High
30°C neon flashing on Potterton Performa 24

Your boiler is struggling to circulate water properly, which means it cannot produce hot water or heating until the internal pump is moving again.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Go to section ‘B’ - Pump not running or flow issues.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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