High
Air Proving LOCKOUT on Potterton Performa SL HE 9 2

Your boiler has stopped working because it cannot confirm that harmful exhaust gases are being safely cleared through the flue pipe.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Manual Lockout. The APS (Air Pressure Switch) is not maintaining its signal. Has occurred 4 times while burner lit.

From this model's manual
Verified against the Potterton Performa Sl He 9 2 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal safety sensor cannot detect a steady flow of air through the system, meaning it isn't sure that exhaust fumes are leaving the house safely. The most common reasons are a failing fan that isn't spinning fast enough, a blockage in the flue pipe, or a perished rubber tube that has stopped the sensor from reading air pressure correctly.

This fault is more common during periods of high winds, which can create back-pressure in the flue and interfere with the air pressure sensor's readings.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like Air Proving LOCKOUT: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related guides you might find useful