High
PCB Fault on Potterton Performa SL HE 9 2

Your boiler has experienced an internal computer failure and has shut down for safety, meaning it will no longer provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Automatic Lockout. Internal PCB failure discovered during self-check.

From this model's manual
Verified against the Potterton Performa Sl He 9 2 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal control center suffers a critical hardware failure or a short circuit on its circuitry. The most common reasons are electrical surges, general wear and tear of the components over time, or moisture ingress from a slow internal leak that has reached the sensitive electronic board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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