High
Overheat LOCKOUT on Potterton Performa SL HE 9 2

Your boiler has detected that it has become dangerously hot and has automatically shut itself down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Manual Lockout. Temperature at the flow pipe is too high. Potential overheat thermostat or wiring fault.

From this model's manual
Verified against the Potterton Performa Sl He 9 2 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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