Vaillant ecoTEC plus 825 H combi A VUW GB 256/5-5 Fault codes & diagnostics

94 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2015-2017 Discontinued
GC Number 47-044-57
Download the Vaillant ecoTEC plus 825 H combi A VUW GB 256/5-5 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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8 Emergency 46 High 9 Medium 31 Low

All 94 documented codes

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F.00

Your boiler has lost its connection to the temperature sensor, meaning it no longer knows how hot the water is and has stopped working to keep you safe.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Wiring harness

Related codes

F.01

Your boiler has lost the connection to the sensor that monitors the temperature of the water returning to the unit, causing it to stop working for safety reasons.

High Engineer only £120-220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

F.02

Your boiler has detected a communication issue with the built-in hot water storage cylinder temperature sensor.

Medium Engineer only £100-200

Parts commonly replaced

  • Cylinder NTC sensor
  • Wiring harness

Related codes

F.03

Your boiler has lost communication with the built-in hot water storage tank sensor, which means it may struggle to provide consistent hot water.

Medium Engineer only £120-250

Parts commonly replaced

  • actoSTOR cylinder NTC sensor
  • Wiring harness

Related codes

F.10

Your boiler has stopped working because one of its internal sensors has developed an electrical fault and can no longer measure the temperature of the water leaving the unit.

High Engineer only £90-180

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring harness

Related codes

F.11

Your boiler has detected an electrical fault with the sensor that monitors water returning from your radiators, causing the system to shut down for safety.

High Engineer only £100-£180

Parts commonly replaced

  • Return NTC thermistor (sensor)
  • Wiring harness
  • Main PCB

Related codes

F.12

Your boiler has detected an electrical wiring or sensor fault related to how it heats your hot water cylinder.

Medium Engineer only £100-200

Parts commonly replaced

  • Cylinder temperature sensor (NTC)
  • Wiring harness

Related codes

F.13

Your boiler has detected a faulty electrical signal from the temperature sensor that monitors your hot water cylinder.

High Engineer only £90-180

Parts commonly replaced

  • Cylinder temperature sensor
  • Wiring harness

Related codes

F.20

Your boiler has detected that it is getting too hot and has automatically shut down to prevent damage or overheating.

High Engineer only £120-250

Parts commonly replaced

  • NTC Thermistor
  • Pump
  • Heat Exchanger
  • PCB

Related codes

F.22

Your boiler has temporarily stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop underneath your boiler or near the hot water cylinder.
  2. Open the valves slowly to let water into the system until the pressure gauge on the front panel reads between 1.0 and 1.5 bar.
  3. Close both valves firmly and check the display to see if the code clears.

Parts commonly replaced

  • Pressure sensor
  • Expansion vessel
  • Isolation valve

Related codes

Showing 11–20 of 94
F.23

Your boiler has detected that the water inside it is heating up or moving much faster than expected, so it has shut itself down to prevent any damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • NTC sensors
  • Heat exchanger

Related codes

F.24

Your boiler has detected that the water inside it is heating up much faster than it safely should, causing it to shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger
  • Flow sensor

Related codes

F.25

Your boiler has detected that the gases it is producing are too hot to be safe, so it has automatically shut down to prevent damage.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue gas temperature sensor
  • NTC thermistor
  • Primary heat exchanger

Related codes

F.26

Your boiler is unable to open the internal valve that supplies gas to the burner, meaning it cannot ignite to provide heat or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F.27

Your boiler has detected a signal that suggests a flame is present even when the burner is turned off, causing it to shut down for your safety.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame detection probe

Related codes

F.28

Your boiler is trying to start but cannot get the flame to light or stay lit.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

F.29

Your boiler was working but has suddenly turned off because the flame has gone out and it cannot manage to relight itself.

High DIY-safe £100-£350

What to check first

  1. Check if other gas appliances, like a hob, are still working to ensure your gas supply hasn't been interrupted.
  2. If it is freezing outside, check the condensate pipe (the plastic pipe leading outside) for ice and defrost it with warm water.
  3. Press the reset button (a flame symbol with a cross through it) for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sensing Electrode
  • PCB

Related codes

F.32

Your boiler has detected that the internal fan responsible for safely venting exhaust gases is not spinning, so it has shut down to prevent unsafe operation.

High Engineer only £200-350

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Wiring harness
F.42

Your boiler is having trouble identifying its own internal settings due to a connection error between its electronic parts.

High Engineer only £150-300

Parts commonly replaced

  • Coding resistor
  • Printed Circuit Board (PCB)

Related codes

F.49

Your boiler is having trouble communicating with its external controllers or thermostats, preventing it from receiving instructions to heat your home.

High Engineer only £120-250

Parts commonly replaced

  • eBUS interface card
  • PCB
  • Wiring harness

Related codes

Showing 21–30 of 94
F.52

Your boiler is having trouble measuring the air flowing into it, so it has shut down to ensure it operates safely.

High Engineer only £180-350

Parts commonly replaced

  • Mass flow sensor
  • Venturi
  • Wiring harness

Related codes

F.53

Your boiler is struggling to mix the correct amount of gas and air to burn properly, so it has safely shut itself down to prevent issues.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Air pressure switch
  • Gas-air mixture assembly

Related codes

F.54

Your boiler is failing to ignite because it is not receiving enough gas to function properly.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Gas pressure regulator
  • Gas meter

Related codes

F.56

Your boiler has detected an issue with the system that controls the gas and air mixture required to burn fuel safely, so it has shut down to prevent any risk.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Gas valve cable harness
  • PCB (Printed Circuit Board)

Related codes

F.57

Your boiler has temporarily stopped operating to protect itself from a potential hardware fault during its startup sequence.

Medium Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • PCB
  • Wiring harness

Related codes

F.61

Your boiler has detected an internal electrical problem with the valve that controls the supply of gas inside the unit.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

F.62

Your boiler has temporarily locked out because the internal gas valve took slightly too long to close safely after use.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.63

Your boiler's internal computer has encountered a memory error and cannot read the essential configuration data required to operate safely.

High Engineer only £300-600

Parts commonly replaced

  • Main PCB
  • Display PCB

Related codes

F.64

Your boiler's internal computer has detected an electrical error, likely caused by a faulty sensor or a loose connection that is preventing it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • NTC Sensor
  • Wiring harness

Related codes

F.65

Your boiler has detected that the temperature of its internal electronic components is too high, so it has safely shut down to prevent permanent damage.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Main Electronic Control Unit

Related codes

Showing 31–40 of 94
F.67

Your boiler has detected an internal communication problem with its electronic control system, meaning it cannot safely confirm the flame is burning correctly.

High Engineer only £250-500

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame rectification sensor

Related codes

F.68

Your boiler is temporarily locking out because the flame inside is flickering or going out unexpectedly, meaning you currently have no heating or hot water.

High Engineer only £120-£250

Parts commonly replaced

  • Flame sensor electrode
  • Gas valve
  • Main printed circuit board

Related codes

F.70

Your boiler's internal computer has forgotten its identity settings, preventing it from starting up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Display interface module

Related codes

F.71

Your boiler is not showing proper heating temperatures because a water temperature sensor has failed or given an incorrect reading.

High Engineer only £120-250

Parts commonly replaced

  • Flow NTC thermistor
  • Wiring harness

Related codes

F.72

Your boiler is temporarily locked out because the sensors measuring water temperature are sending mismatched or incorrect readings.

High Engineer only £120-£250

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Wiring harness

Related codes

F.73

Your boiler's sensor is having trouble reading the internal water pressure, which means it has safely shut down to prevent damage until the issue is resolved.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F.74

Your boiler has detected that the water pressure inside the system is currently too high.

Emergency DIY-safe £90-180

What to check first

  1. Locate the filling loop valves connected to your boiler.
  2. Ensure both filling loop valves are completely closed and not letting extra water in.
  3. Bleed one or two radiators in your home to let out a little water and bring the pressure gauge down between 1.0 and 1.5 bar.

Parts commonly replaced

  • Water pressure sensor
  • Pressure relief valve
  • Filling loop

Related codes

F.75

Your boiler is locking out because it cannot detect the water pressure rising when the internal pump starts up.

High Engineer only £150-350

Parts commonly replaced

  • Water pressure sensor
  • Central heating pump
  • Automatic air vent

Related codes

F.77

Your boiler has detected an issue with the way waste water or exhaust gases are being safely cleared away.

High Engineer only £100-250

Parts commonly replaced

  • Condensate pump
  • Flue non-return flap
  • Pressure switch

Related codes

F.78

Your boiler has lost communication with the hot water temperature sensor on your external controls or hot water cylinder.

Medium Engineer only £90-180

Parts commonly replaced

  • DHW NTC Sensor
  • Wiring harness
  • External controller connection

Related codes

Showing 41–50 of 94
F.80

Your boiler is having trouble communicating with an internal sensor that helps regulate hot water temperature, which means your heating or hot water may stop working.

High Engineer only £150-250

Parts commonly replaced

  • Secondary heat exchanger NTC sensor
  • Wiring harness
  • PCB

Related codes

F.81

Your boiler's built-in hot water storage tank is failing to pump water correctly, which means you will likely have no hot water available.

High Engineer only £250-450

Parts commonly replaced

  • actoSTOR charging pump
  • PCB

Related codes

F.83

Your boiler is struggling to detect a normal change in water temperature, meaning it cannot accurately tell how hot the system is getting.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • System water pressure sensor

Related codes

F.84

Your boiler has detected that the temperature sensors measuring water flow are giving conflicting readings, so it has stopped working as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • Flow/Return temperature sensor
  • NTC thermistor

Related codes

F.85

Your boiler has detected that the internal temperature sensors are reading values that suggest they have been fitted to the wrong pipes.

Medium Engineer only £90-180

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Wiring harness

Related codes

F.90

Your boiler has lost the digital connection to its internal hot water storage tank, meaning it cannot properly coordinate heating the water for your taps.

High Engineer only £150-300

Parts commonly replaced

  • actoSTOR communication cable
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

F.91

Your boiler is having trouble communicating with the internal water storage tank, which means your hot water supply may be affected or inconsistent.

High Engineer only £150-300

Parts commonly replaced

  • actoSTOR interface board
  • Wiring harness
  • Tank temperature sensor

Related codes

F.92

Your boiler has detected an internal communication or configuration error with its main control board and cannot safely start up.

High Engineer only £150-350

Parts commonly replaced

  • Coding resistor
  • Printed Circuit Board (PCB)

Related codes

F.93

Your boiler has detected that the fuel-to-air mixture is incorrect, which means it cannot burn gas safely or efficiently.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Venturi
  • Burner seal

Related codes

S.00

Your boiler is currently in standby mode because it has not received a request for heating or hot water from your thermostat or taps.

Low DIY-safe

What to check first

  1. Check your room thermostat is set to a temperature higher than the current room temperature.
  2. Ensure your heating programmer or timer is set to the 'On' position.
  3. Check that your hot water demand is active by opening a hot tap.

Related codes

Showing 51–60 of 94
S.05

Your boiler is currently cooling itself down by circulating water and venting air, which is a normal part of the shutdown process after your heating has been running.

Low Engineer only
Showing 61–70 of 94
S.13

Your boiler is struggling to light its flame, which means you may experience intermittent issues with your heating and hot water.

High DIY-safe £120-280

What to check first

  1. Check that your gas pre-payment meter (if you have one) has credit
  2. Ensure your gas stopcock is fully open
  3. Press and hold the 'Flame/Reset' button for 3-5 seconds to attempt a restart

Parts commonly replaced

  • Ignition Electrode
  • Spark Cable
  • Gas Valve

Related codes

S.15

Your boiler is simply finishing a cooling cycle after you have used the hot water taps, which is a normal part of its operation.

Low Engineer only
S.16

Your boiler has detected an issue with the air fan system and has temporarily stopped heating to prevent further damage.

High Engineer only £250-480

Parts commonly replaced

  • Extraction Fan
  • PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

S.17

Your boiler is currently just running its internal pump to move residual heat away from the heat exchanger after a hot water cycle, which is a normal part of its operation.

Low Engineer only
S.23

Your boiler is currently struggling to light the flame it needs to provide heating and hot water.

High DIY-safe £120-350

What to check first

  1. Check that your prepaid gas meter has credit
  2. Ensure other gas appliances in your home are working
  3. Press the 'Reset' button (flame symbol) on the boiler control panel

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Spark generator

Related codes

Showing 71–80 of 94
S.25

Your boiler is currently just finishing a routine cooling-down process after providing hot water and should return to normal operation shortly.

Low Engineer only
S.26

Your boiler's fan is attempting to spin, but the electronic control board isn't receiving the correct signal back to confirm it is working properly.

High Engineer only £250-550

Parts commonly replaced

  • Fan assembly
  • Main PCB
  • Wiring harness

Related codes

S.27

Your boiler is simply finishing its cooling cycle after providing hot water and is operating exactly as it should.

Low Engineer only
S.28

Your boiler is taking a short, programmed break to prevent the burner from starting and stopping too frequently while heating your water.

Low DIY-safe

What to check first

  1. Wait for 5 to 10 minutes for the countdown to finish
  2. Ensure hot water taps are fully closed
  3. Check that the pre-heat (Comfort mode) is not set too high

Related codes

S.30

Your boiler is temporarily paused because your wall thermostat or heating controller is telling it not to send heat to your radiators.

Low DIY-safe

What to check first

  1. Check your wireless or wired room thermostat to ensure it is switched on and calling for heat.
  2. Turn the target temperature up higher than the current room temperature to see if the boiler fires up.
  3. Replace the batteries in your wireless room thermostat if it has a low battery warning.

Parts commonly replaced

  • Room thermostat
  • Wireless receiver

Related codes

S.31

Your boiler is simply in summer mode or not receiving a demand for heating from your thermostat.

Low DIY-safe

What to check first

  1. Check your thermostat or programmer to ensure the heating is turned on and set above the current room temperature.
  2. Verify that the boiler's operating mode is set to winter mode (radiator symbol) rather than summer mode.
  3. Turn the boiler off at the mains, wait 30 seconds, and turn it back on to reset the system.

Related codes

S.32

Your boiler is temporarily pausing because the internal fan is not spinning at the correct speed needed to safely light the burner.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

S.34

Your boiler has temporarily fired up its internal frost protection system to prevent the pipes from freezing during cold weather.

Low Engineer only
S.39

Your boiler has temporarily stopped heating because a safety switch—such as the one for the condensate drain—has triggered to prevent a blockage or overflow.

Medium Engineer only £90-180

Parts commonly replaced

  • Condensate pump
  • High limit thermostat
  • Condensate trap

Related codes

S.40

Your boiler has detected a minor performance issue and is operating in a temporary energy-saving mode to ensure it keeps running safely while limiting output.

Low Engineer only £120-250

Parts commonly replaced

  • NTC thermistor
  • Flow sensor
  • Main PCB

Related codes

Showing 81–90 of 94
S.41

Your boiler has too much water in the system, causing the pressure to rise to a level that is higher than recommended for safe operation.

Medium DIY-safe £80-160

What to check first

  1. Check that the filling loop valves are fully closed
  2. Bleed a radiator from the top valve to release excess water
  3. Monitor the pressure gauge until it returns to between 1.0 and 1.5 bar
  4. Reset the boiler if the code does not clear automatically

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve (PRV)

Related codes

S.42

Your boiler has temporarily stopped heating because a safety sensor has detected a blockage in the exhaust pathway or a problem with the water removal system.

High Engineer only £100-£250

Parts commonly replaced

  • Condensate pump
  • Flue non-return flap
  • VR 40 multi-functional module

Related codes

S.46

Your boiler has temporarily lowered its heating output to prevent the flame from going out completely, usually due to a minor combustion issue.

Low Engineer only £100-250

Parts commonly replaced

  • Gas valve
  • Electrodes
  • Burner seal

Related codes

S.53

Your boiler is pausing its operation temporarily because water is not flowing through the system properly due to low water pressure.

High Engineer only £90-250

Parts commonly replaced

  • Water pressure sensor
  • Circulation pump
  • Automatic bypass valve

Related codes

S.54

Your boiler has temporarily paused heating because it has detected low water pressure in the system.

Medium DIY-safe

What to check first

  1. Locate the filling loop connected to your system pipework.
  2. Open the valves gradually to top up the system pressure until the gauge reads between 1.0 and 1.5 bar.
  3. Close the valves tightly and check the pressure settles correctly before resetting the boiler.

Parts commonly replaced

  • Pressure sensor
  • Expansion vessel
  • Filling loop valve

Related codes

S.57

Your boiler is temporarily pausing its operation to allow internal parts to cool down or stabilize, which is a normal safety feature to prevent overheating.

Low Engineer only
S.58

Your boiler has temporarily reduced its power because it is detecting unusual air movement or wind pressure in the flue system, likely due to external weather conditions.

Low Engineer only

Parts commonly replaced

  • Flue terminal
  • Air pressure switch
  • Fan assembly

Related codes

S.61

Your boiler's computer has detected a configuration mismatch and cannot confirm it is safely set up for your home's gas supply.

High Engineer only £150-300

Parts commonly replaced

  • Coding resistor
  • Main PCB

Related codes

S.62

Your boiler has detected that the fuel and air mixture used to heat your home is not balanced correctly, meaning it cannot operate safely or efficiently.

Emergency Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Flue gas analysis probe
  • Burner seal
  • Venturi

Related codes

S.63

Your boiler has detected that the fuel-to-air mix is incorrect, which means it cannot burn gas safely or efficiently.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Flue gas analysis probe
  • Burner seal

Related codes

Showing 91–94 of 94
S.76

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £0-£120

What to check first

  1. Locate the filling loop (usually two silver braided hoses under the boiler).
  2. Open the valves slowly to allow water into the system until the pressure gauge on the front reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and restart the boiler.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Pressure sensor

Related codes

S.96

Your boiler is performing a routine diagnostic test on its internal temperature sensors, which temporarily pauses the heating.

Low Engineer only

Parts commonly replaced

  • Return temperature sensor
  • NTC thermistor

Related codes

S.97

Your boiler is currently running a brief self-test on its water pressure system and temporarily pausing heating until the check is complete.

Low DIY-safe

What to check first

  1. Wait a few minutes for the boiler to complete its automated test cycle.
  2. Check the digital display to see if the code clears itself or changes to a different message.
  3. If the code persists for more than 15 minutes, try restarting the boiler.

Parts commonly replaced

  • Water pressure sensor
  • Main printed circuit board (PCB)

Related codes

S.98

Your boiler is temporarily running a self-test to check the temperature sensors, so your heating is paused for a brief moment.

Low Engineer only