What the manual says
Manufacturer manualREFHI TOO LOW ERROR Temperature measured not correct
What causes this fault?
This fault occurs when the boiler's internal temperature exceeds safe limits, triggering a safety shutdown to prevent damage. The most common reasons are a failure in the pump preventing water from moving through the system, or a faulty sensor incorrectly reporting an overheat. It can also be caused by a blockage in the heat exchanger or air trapped within the unit.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like E23: no call-out fees, no surprise bills.
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