High
E42 on Vokera Condexa Pro

Your boiler has stopped working because one of its internal temperature sensors has developed an electrical fault and is reporting incorrect information.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Outlet probe short-circuited

From this model's manual
Verified against the Vokera Condexa Pro installation & service manual, page 57.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the electrical sensor that measures the water temperature exiting the boiler fails or loses its connection. Over time, heat exposure or moisture can cause the sensor's internal wiring to break down or short-circuit, preventing the boiler from knowing if it is safe to continue heating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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