High
0A17 on Alpha Pro Tec 24

Your boiler is struggling to detect the expected temperature increase in the water flowing back to it, likely due to a circulation or sensor issue.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Return sensor temperature rise incorrect. The time taken for the return temperature to rise is too great.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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