High
0A43 on Alpha Pro Tec 24

Your boiler is currently unable to read the water temperature correctly because of a faulty internal sensor connection, which has caused it to stop heating your home as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Return sensor short circuit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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